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20 Sep

Custom Learning Strategic Consulting

Tools for Instructional Investigation: Finding the Root Cause of Waste and Failure

By Christopher Allen, MA, PMI-ACP, Product Manager

“There’s no better learning technique than preparing to teach others.”

Valid? Yes.

Implications?

This adage does presuppose that during prepar..

Christopher Allen
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25 Aug

Custom Learning Strategic Consulting

Talented performers often do that extra special something. Do you know what it is?

Do others try to emulate them? Even try?

By Christopher Allen, MA, PMI-ACP, Product Manager

These obvious questions so often go unanswered. So much depends on knowing, but how do we find out?..

Christopher Allen
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15 Jun

Custom Learning Strategic Consulting

How Toyota Leveraged Six Technology and Process Keys to Improve Call Center KPIs

Guest Blogger, Chris Johnson, Senior Curriculum Developer & Designer, Toyota Financial Services

It was decided Toyota Financial Services was migrating all their staff to a new customer..

Chris Johnson
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18 May

Strategic Consulting

eLearning Design: Assess? When? How?

By Michael Allen, Chairman & CEO, Allen Interactions
eLearning can’t do everything. It can’t detect frustration by observing facial expressions and body language (yet). It doesn’t know if a..

Michael Allen
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23 Mar

Custom Learning Strategic Consulting

What’s Your Training Worth? Demonstrate ROI by Tracking KPIs

By Hannah Hunter, Instructional Writer

Let’s say you’ve created a training program to teach restaurant employees about proper handwashing techniques. How will you know if your program is..

Hannah Hunter
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19 Jan

Custom Learning Strategic Consulting

My eLearning Hopes for 2017

By Michael Allen, Chairman & CEO, Allen Interactions

Years seem so short as I’ve reached, um, maturity. And each year is shorter than the previous one. As the years fly by, I always wonder about..

Michael Allen

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